Activities

How to schedule a task or meeting

A task is an activity with a due date. Use a task for future work, for example a follow-up call or a meeting. The task shows on the timeline and in the Tasks list. This guide shows how to schedule a task.

Steps

  1. Open a record and find the Activities tab.
  2. Click Add Activity, then select Task.
  3. Type the task name in the Task subject field.

The task composer with the subject, priority, and due date fields

  1. Set the details:
    • Select a value in the Type field, for example To-do, Call, or Email.
    • Select a value in the Priority field: Low, Medium, or High.
    • Set the Due date. This is the date and time the task is due.
    • Select a person in the Assigned to field.
  2. Click Create Task.

The task shows on the timeline with its due date.

The scheduled task on the timeline with its due date

Where the task appears

The task appears in three places:

  • The timeline of the record.
  • The Tasks list in the main menu.
  • The Upcoming panel on the dashboard, before the due date.