A task is an activity with a due date. Use a task for future work, for example a follow-up call or a meeting. The task shows on the timeline and in the Tasks list. This guide shows how to schedule a task.
Steps
- Open a record and find the Activities tab.
- Click Add Activity, then select Task.
- Type the task name in the Task subject field.

- Set the details:
- Select a value in the Type field, for example To-do, Call, or Email.
- Select a value in the Priority field: Low, Medium, or High.
- Set the Due date. This is the date and time the task is due.
- Select a person in the Assigned to field.
- Click Create Task.
The task shows on the timeline with its due date.

Where the task appears
The task appears in three places:
- The timeline of the record.
- The Tasks list in the main menu.
- The Upcoming panel on the dashboard, before the due date.